Page last updated: 9 Apr 2020
Local help to stop smoking
(Update on 31 March 2020). If you would like to talk to a support service as you start your quit journey, Quitline and local stop smoking services are still operating. There may be some changes in how they can work with you, but we would encourage you to get in touch.
There are Stop Smoking Service providers located throughout New Zealand, and they can help you on your quit journey. Your local service will be able to work with you to create your quit plan, with free and flexible support and free Nicotine Replacement Therapy (NRT). They can also provide you with information and support if you want to use vaping as a way to quit smoking. You can access your local stop smoking service information by clicking on your region below.
Click on the map to find your local service
- Auckland & WaitematāCovers:
- Auckland
- Waitematā
Ready Steady Quit is the stop smoking service in Auckland & Waitematā. This face-to-face service is free to people who have decided to stop smoking.
Phone:0800 500 601Email:info@readysteadyquit.org.nz - Bay of PlentyCovers:
- Bay of Plenty
Hāpainga is a free service to help people in the Bay of Plenty (Western and Eastern) to quit smoking
Phone:0800 HAPAINGA (0800 427 246)Email:hapainga@ebpha.org.nz - Canterbury and Chatham IslandsCovers:
- Canterbury and Chatham Islands
Te Hā - Waitaha Stop Smoking Canterbury offers free support for people in Canterbury and the Chatham Islands to quit smoking.
Phone:0800 425 700Email:smokefree@cdhb.health.nz - Capital and Coast, Hutt Valley & WairarapaCovers:
- Wairarapa
- Wellington
- and the Hutt Valley
Takiri Mai Te Ata is a free stop smoking service that will support clients in their journey to become smokefree.
Phone:0800 WAN AKP (0800 926 257) - Counties ManukauCovers:
- Counties Manukau
The Counties Manukau Living Smokefree Service works in partnership with community quit smoking services across the district to ensure people are offered multiple free, convenient and culturally appropriate options for ongoing support
Phone:0800 569 568Email:smokefree@middlemore.co.nz - Hawke's BayCovers:
- Hawke's Bay
Te Haa Matea provides free face to face support for whānau to stop smoking.
Phone:0800 300 377Email:register@ttoh.iwi.nz - LakesCovers:
- Rotorua
- Taupo
- Turangi
The Tipu Ora Stop Smoking Service (TOSS) is a free programme providing people who smoke, their friends and whānau/family with support, advice and strategies to quit smoking.
Phone:0800 348 2400Email:referralhub@tipuora.org.nz - MidCentralCovers:
- Otaki
- Palmerston North
- Manawatu
- Horowhenua
- Tararua
Te Ohu Auahi Mutunga (TOAM) provides stop smoking services completely free of charge.
Phone:0800 40 50 11Email:toam@tewakahuia.org.nz - Nelson MarlboroughCovers:
- Marlborough
- Nelson
Nelson Marlborough Health Public Health Service offers free stop smoking support.
Phone:0800 NO SMOKE (0800 667 665)Email:smokefree@nmdhb.govt.nz - NorthlandCovers:
- Northland
Toki Rau stop smoking services provides free Northland wide face-to-face support which can be provided in an individual, whānau/family or group setting. They have eight sites across Tai Tokerau.
Phone:0508 TOKIRAU (0508 8654 728)Email:referrals@tokirau.co.nz - South CanterburyCovers:
- South Canterbury
South Canterbury stop smoking service provides behavioural support throughout the quitting journey. Support can be face to face, by text, by phone or by email.
Phone:0800 542 527Email:smokefree@scdhb.health.nz - SouthernCovers:
- Southland and Otago
Southern stop smoking service provides free community group clinics and one-on-one support to support clients on their journey to become smokefree.
Phone:0800 925 242Email:admin@stopsmoking.nz - TairawhitiCovers:
- Gisborne
- Tairawhiti
The Pinnacle Stop Smoking Service is available to smokers who live or work in the Tairawhiti and Waikato District Health Board areas.
Phone:0800 ONCE4ALL (0800 6623 4255) - TaranakiCovers:
- Taranaki
The Taranaki Stop Smoking Service (TSSS) is free, confidential and can come to clients at any time - wherever they are.
Phone:06 759 7314Email:stopsmoking@tuiora.co.nz - WaikatoCovers:
- Waikato
The Once and For All Stop Smoking Service is available to smokers who live or work in the Tairawhiti and Waikato District Health Board areas.
Phone:0800 ONCE4ALL (0800 6623 4255) - West CoastCovers:
- West Coast
There are 2 services available within this region:
Oranga Hā - Tai Poutini
Stop Smoking West Coast provides free smokefree support to anyone who wants to stop smoking and who lives on the West Coast.
Phone: 0800 456 121
Email: StopSmokingWestport@cdhb.health.nz
Email: StopSmokingGreymouth@cdhb.health.nz
Website: www.stopsmokingwestcoast.org.nz
West Coast DHB Stop Smoking Service:
This service is free and is delivered by specialist stop smoking nurses
Westport: (03) 788 9238
Greymouth-Hokitika: (03) 769 7488
- WhanganuiCovers:
- Whanganui
The stop smoking service will help people who smoke to find the best way to become smokefree and will support them along the way.
Phone:0800 200 249Email:sss@wrhn.org.nz
A contact list for all the local stop smoking services can be downloaded here.
Quitline
Quitline is open 24/7 and can help you quit in a number of different ways. You can ring, text, email or do it all online.
-
Call Quitline free on 0800 778 778 or text 4006. Quit Advisors work with people to make a plan. People who use Quitline's services and support are more likely to successfully quit than those who try to quit alone.
- At Quitline's website, www.quit.org.nz people can register for free help, plus see how much money they are saving by quitting - there's a 'Quit Stats' tool. There’s also really good info about vaping to quit.
- Join Quitline's blog community for 24 hour support from people who are going through just the same trials.
- Quitline has a Facebook page at www.facebook.com/quitlinenz.
- Register by phone, text or online and get sent texts to help motivate you as you quit.
- 24/7 personal support for both phone and text services.
- Nicotine patches, gum and lozenges can double someone's chances of successfully quitting. They are $5 each when you order them from Quitline by phone, text or online. The team can also give advice on other stop smoking medication options.
Homecare Medical runs Quitline and a range of national telehealth health and mental health and addictions services.
Community pharmacists
Some community pharmacists can provide funded nicotine replacement therapy (nicotine gum, patches or lozenges) without a prescription. This will attract a $5 co-payment. Some pharmacists or pharmacies also offer behaviour support services as well, others will refer you to the local stop smoking service or Quitline.