Toolkit: Make a smoking or vaping complaint
Use these resources to raise awareness about how anyone can make a complaint about a tobacco or vape retailer or submit enquiries about the Smokefree Environments and Regulated Products Act 1990.
Smokefree Environments and Regulated Products Act 1990
The resources include a range of designs in eight languages that tell the public to contact Health NZ if they:
- notice retailers selling vapes or tobacco to people under 18 years of age
- notice retailers displaying tobacco products
- notice smoking or vaping in workplaces, restaurants, pubs or other licensed premises
- have a concern about general vape retailers such as dairies, supermarkets and service stations
- have concerns about specialist vape retailers. These sell mostly vape products and can sell flavoured vapes.
How to use the resources
Anyone can print the downloadable posters to display in their community. There are customisable versions of the posters to include your organisation's contact details where relevant.
The posters and newsletter ads have a QR code that is linked to Health NZ’s smoking and vaping complaint form.
Please include the link to the online smoking and vaping complaint form when you upload social tiles or the web banners:
Further information
You can also download resources in a range of designs for complaints about illicit tobacco. These are available in English, Simplified Chinese, and Traditional Chinese.
Toolkit: Illicit tobacco complaints
If you have questions about any of the resources, contact us:
Email: SERPA.compliance@tewhatuora.govt.nz