Toolkit: Make a smoking or vaping complaint

Use these resources to raise awareness about how anyone can make a complaint about a tobacco or vape retailer or submit enquiries about the Smokefree Environments and Regulated Products Act 1990.

Make a smoking or vaping complaint

Smokefree Environments and Regulated Products Act 1990

What the resources include

There are a range of designs in different formats including:

• A3 posters (including a version customisable to your region)
• social media tiles (Facebook and Instagram)
• website banners.

The resources tell the public to contact Health NZ if they have a concern about:

• illicit or illegal tobacco products
• retailers selling vape or tobacco products to people under 18 years of age
• retailers displaying vape or tobacco products
• retailers selling disposable vapes
• advertising
• smoking or vaping in workplaces, restaurants, pubs or other licenced premises
• tobacco or vape retailer including dairies, supermarkets, service stations and specialist vape retailers.

How to use the resources

Anyone can print the downloadable posters to display in their community. The posters have a QR code that links to Health NZ’s smoking and vaping complaint form.

Please include the link to the online smoking and vaping complaint form when you upload social tiles or the web banners.

healthnz.govt.nz/TellUs

If you have questions about any of the resources, contact us.

Email: SERPA.compliance@tewhatuora.govt.nz

Resources

Each downloadable folder includes versions of the design in poster, Facebook, Instagram, and website banner formats.

Illegal sales of tobacco or vapes to under 18s
	Design 1 download_for_offline Tobacco and vape sales to under 18s – Design 1 English zip, 16.85 MB download_for_offline Tobacco and vape sales to under 18s – Design 1 Te Reo Māori zip, 6.1 MB download_for_offline Tobacco and vape sales to under 18s – Design 1 Samoan zip, 5.93 MB download_for_offline Tobacco and vape sales to under 18s – Design 1 Cook Island Māori zip, 6.04 MB download_for_offline Tobacco and vape sales to under 18s – Design 1 Tongan zip, 5.95 MB download_for_offline Tobacco and vape sales to under 18s – Design 1 Niuean zip, 6.06 MB download_for_offline Tobacco and vape sales to under 18s – Design 1 Simplified Chinese zip, 8.41 MB download_for_offline Tobacco and vape sales to under 18s – Design 1 Traditional Chinese zip, 9.63 MB
	Design 2 download_for_offline Tobacco and vape sales to under 18s – Design 2 English zip, 16.85 MB download_for_offline Tobacco and vape sales to under 18s – Design 2 Te Reo Māori zip, 7.01 MB download_for_offline Tobacco and vape sales to under 18s – Design 2 Samoan zip, 7.1 MB download_for_offline Tobacco and vape sales to under 18s – Design 2 Cook Island Māori zip, 7.21 MB download_for_offline Tobacco and vape sales to under 18s – Design 2 Tongan zip, 7.13 MB download_for_offline Tobacco and vape sales to under 18s – Design 2 Niuean zip, 7.23 MB
Illegally imported tobacco
	Design 1 download_for_offline Illegally imported tobacco – Design 1 English zip, 22.02 MB download_for_offline Illegally imported tobacco – Design 1 Simplified Chinese zip, 12.1 MB download_for_offline Illegally imported tobacco – Design 1 Traditional Chinese zip, 11.23 MB
	Design 2 download_for_offline Illegally imported tobacco – Design 2 English zip, 22.27 MB download_for_offline Illegally imported tobacco – Design 2 Te Reo Māori zip, 9.7 MB download_for_offline Illegally imported tobacco – Design 2 Samoan zip, 6.64 MB download_for_offline Illegally imported tobacco – Design 2 Cook Island Māori zip, 9.86 MB download_for_offline Illegally imported tobacco – Design 2 Tongan zip, 6.57 MB download_for_offline Illegally imported tobacco – Design 2 Niuean zip, 6.75 MB download_for_offline Illegally imported tobacco – Design 2 Simplified Chinese zip, 6.53 MB download_for_offline Illegally imported tobacco – Design 2 Traditional Chinese zip, 10.11 MB
Illegal smoking and vaping activity
	Each language has versions in poster, Facebook, Instagram, and website banner formats. download_for_offline Illegal smoking and vaping activity – English zip, 21.42 MB download_for_offline Illegal smoking and vaping activity – Te Reo Māori zip, 8.34 MB download_for_offline Illegal smoking and vaping activity – Samoan zip, 8.39 MB download_for_offline Illegal smoking and vaping activity – Cook Island Māori zip, 8.57 MB download_for_offline Illegal smoking and vaping activity – Tongan zip, 8.37 MB download_for_offline Illegal smoking and vaping activity – Niuean zip, 8.47 MB download_for_offline Illegal smoking and vaping activity – Simplified Chinese zip, 8.62 MB download_for_offline Illegal smoking and vaping activity – Traditional Chinese zip, 9.86 MB