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Toolkit: Make a smoking or vaping complaint

Use these resources to raise awareness about how anyone can make a complaint about a tobacco or vape retailer or submit enquiries about the Smokefree Environments and Regulated Products Act 1990.

Smokefree Environments and Regulated Products Act 1990

What the resources include

There are a range of designs in different formats including posters, social tiles and website banners. The resources tell the public to contact Health NZ if they have a concern about:

  • illicit or illegal tobacco products
  • retailers selling vape or tobacco products to people under 18 years of age
  • retailers displaying vape or tobacco products
  • retailers selling disposable vapes
  • advertising
  • smoking or vaping in workplaces, restaurants, pubs or other licenced premises
  • tobacco or vape retailer including dairies, supermarkets, service stations and specialist vape retailers.

How to use the resources

Anyone can print the downloadable posters to display in their community. The posters have a QR code that links to Health NZ’s smoking and vaping complaint form.

Please include the link to the online smoking and vaping complaint form when you upload social tiles or the web banners.

healthnz.govt.nz/TellUs

If you have questions about any of the resources, contact us.

Email: SERPA.compliance@tewhatuora.govt.nz

Resources

 
Selling tobacco to under 18s community

Download this design in poster, Facebook, Instagram and website banner format:

 

 
Selling tobacco to under 18s rangatahi

Download this design in poster, Facebook, Instagram and website banner format:

 
Illegally imported tobacco

Download this design in poster, Facebook, Instagram and website banner format:

 

 
Illegal smoking and vaping activity

Download this design in poster, Facebook, Instagram and website banner format:

 

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