Toolkit: Illicit tobacco complaints
Use this set of promotional resources to raise awareness about how anyone can make a complaint about retailers or individuals selling illicit cigarettes or cigarettes with unusual brands. There are a range of designs in English, Simplified Chinese, and Traditional Chinese.
How to use the resources
Anyone can print the downloadable posters to display in their community. There are customisable versions of the posters to include your organisation's contact details where relevant.
The posters and newsletter ads have a QR code that is linked to Health NZ’s smoking and vaping complaint form.
Please include the link to the online smoking and vaping complaint form when you upload social tiles or the web banners:
Further information
You can also download resources in a range of designs and languages for complaints about other breaches of the Smokefree Environments and Regulated Products Act 1990.
Toolkit: Make a smoking or vaping complaint
If you have questions about any of the resources, contact us:
Email: SERPA.compliance@tewhatuora.govt.nz